visitor services and centres

Visitor services

Telefon, Sammlung Volkskunde, MHK

Details of current exhibitions, ticket prices, opening hours, guided tours - it's all here. We will be happy to organise general or special interest tours, workshops or childrens' birthday parties of any Museumslandschaft Hessen Kassel facility. Booked in advance, they are available in German and a number of other languages.

Mon–Fri 9 am–4 pm
Phone: 0561 316 80-123
Email: besucherdienst[at]
Please note: Our office is not staffed on weekends or public holidays

Visitor Service, Museumslandschaft Hessen Kassel, Postfach 410420, D – 34066 Kassel

guide prices

guide (german)  
1 hrs 65 euro
1,5 hrs 95 euro
2 hrs 125 euro
2,5 hrs 150 euro
students 1 hrs 65 euro incl. entry fee
students 1,5 hrs 95 euro incl. entry fee
school class 1 hrs 30 euro
school class 1,5 hrs 45 euro
school class 2 hrs 60 euro
school class 2,5 hrs 75 euro
extra charge
foreign language surcharge 20 euro
costume surcharge 20 euro
travel surchage
(Herkules, Schloss Friedrichstein, Schloss Wilhelmsthal)
10 euro


Visitor Centre Wilhelmshöhe

Besucherzentrum Wilhelmshöhe, MHK

Situated at  the Bergpark entrance closest to the city, Wilhelmshöhe Visitor Centre is an excellent place to plan a visit to the park with its buildings, museums and natural sights. Built 1898 by local architect Georg Karl Wilhelm Kegel and today listed as a historical monument, the structure is a small architectural gem featuring some striking, expertly restored timber framework.

Whether you arrive by tram (Line 1), by coach or by car (Wilhelmshöhe car park is nearby), you will find a wide range of information, classy souvenirs, and refreshments.

Opening hours

Currently: Thue–Sun, holiday 10am–4pm

1. Apr– 31. Oct
Thue–Sun, holidays10 am–5 pm
1. Nov – 31. Mar                
Fr–Sun, holidays 10 am–4 pm

Getting here

Besucherzentrum Wilhelmshöhe
Wilhelmshöher Allee 380, 34131 Kassel
fon +49 (0) 561 316 80-751

Getting here

  • Public transport: Please check
  • Public parking (partly chargeable): Please check Google Maps Public Parking »Wilhelmshöhe«
  • During times of high attendance the car parks may be close to capacity. We strongly recommend using public transport.

Visitors with disabilitys

The Visitor Centre Wilhelmshöhe is fully barrier-free



Visitor Centre Herkules


The visitor centre at the foot of the Hercules Monument provides a reception building and information centre for visitors of the Kassel landmark. It is also a useful place to stop by for hikers, park ramblers and visitors of the water displays.

It includes a comfortable lounge providing text, picture, and film information on the World Heritage site, the Hercules Monument and the water features. Tickets, books, refreshments and a wide range of products inspired by Museumslandschaft Hessen Kassel are available at the gift and ticket shop. The centre also provides level-access toilet facilities.

Opening hours

Tue – Sun, holydays 10 am–5 pm
Mon closed

Getting here

Besucherzentrum Herkules
Schlosspark 28, 34131 Kassel
fon +49 (0) 561 316 80-781

Visitors with disabilitys

The Visitor Centre Wilhelmshöhe is fully barrier-free inkl. wheelchair-accessible toilets