When the Neue Galerie was overhauled in 2011, the entrance and the exhibition rooms were made wheelchair-accessible. The main entrance is ramped; a lift provides level access to all floors and exhbition spaces. Wheelchair-accessible toilets, cloakrooms and baby-changing facilities are available in the basement of the museum building.
A wheelchair and portable seating are available to make your visit more comfortable. The museum also provides audio guides (German, English and sign language) for the permanent exhibition.
Guide dogs are welcome in the exhibition rooms.